The second-hand marketplace Members Share Anger Regarding Sizing Updates
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
This online marketplace has altered its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Online Platforms Backlash
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category compared to what was initially listed due to the recalibration.
The platform stated the new system was more in line with similar services.
It has advised users to examine their items and adjust the sizing manually where appropriate, which has left users frustrated.
Size Classification Updates
Earlier, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement used to be a 12 but is now a UK 16-18.
Shopper Accounts
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Required Changes
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Marketplace Information
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options due to shopper criticism.
